Guest Experience Specialist: Growth in Hospitality

Days Inn; Duluth (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

PTO and 401(k)

Franchise hotel discounts

Bonuses opportunities

Referral bonus

DailyPay

Career growth

Job summary

Days Inn in Duluth, MN is seeking a fast, friendly front desk associate. You will check in guests during peak hours, greet with a welcoming smile, and help ensure every stay is enjoyable.

Shifts are 8 hours, 7am–3pm or 3pm–11pm. You’ll respond to guest questions, address concerns, and support the team to maintain high service standards. This is a great entry point into hospitality with room to grow.

Qualifications

• Experience in guest service preferred.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Ability to work well in a team and lead others.
• Basic math and computer skills for check-ins and reporting.

Responsibilities

• Ensure guests are treated efficiently and courteously and standards are followed by staff.
• Address guest concerns and follow up as needed.
• Assist in daily maintenance of room inventory to optimize revenue while maintaining guest expectations.
• Supervise bell staff to ensure smooth arrivals, departures and guest contact.

Skills

Guest service

Communication

Team leadership

Computer skills

Basic math

Job description

Days Inn in Duluth, MN is seeking a fast, friendly front desk associate. You will check in guests during peak hours, greet with a welcoming smile, and help ensure every stay is enjoyable.

Shifts are 8 hours, 7am–3pm or 3pm–11pm. You’ll respond to guest questions, address concerns, and support the team to maintain high service standards. This is a great entry point into hospitality with room to grow.