Guest Experience Associate | Flexible Schedule & Growth

ZMC Hotels, LLC; Duluth (MN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k)

Hotel discounts

Referral bonus

DailyPay

Bonuses

Growth opportunities

Job summary

ZMC Hotels, LLC in Duluth, MN seeks a friendly guest services team member to welcome guests, answer questions, and assist during peak hours. You will help maintain room inventory awareness, coordinate with staff, and provide a warm, efficient front desk experience.

8-hour shifts from 7am-3pm or 3pm-11pm, with opportunities for growth. We value teamwork, reliability, and clear communication; benefits include employee discounts, bonuses, and daily pay options.

Qualifications

• Thorough knowledge of guest service and satisfaction.
• Good verbal and written communication skills.
• Team environment experience; acts as a team leader.

Responsibilities

• Ensure guests are treated efficiently and courteously.
• Address guest concerns and ensure follow-up.
• Assist in daily maintenance of room inventory status.
• Maintain a clean environment front and back of house.

Skills

Guest service

Communication

Team leadership

Organization

Basic computer skills

Job description

ZMC Hotels, LLC in Duluth, MN seeks a friendly guest services team member to welcome guests, answer questions, and assist during peak hours. You will help maintain room inventory awareness, coordinate with staff, and provide a warm, efficient front desk experience.

8-hour shifts from 7am-3pm or 3pm-11pm, with opportunities for growth. We value teamwork, reliability, and clear communication; benefits include employee discounts, bonuses, and daily pay options.