Guest Experience Specialist – Front Desk & Wellness Sales

European Wax Center; Naperville (IL); Vor Ort; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical insurance

401(k) with employer match

Paid time off

50% off waxing services

40% off skincare products

STRUT Bucks program

Zusammenfassung

Ballast Wax European Wax Center in Naperville, IL is seeking a Guest Service Associate. You will greet guests, educate them on services, manage reservations, and maintain a welcoming front desk environment. The role blends customer service with sales and active participation in achieving center goals.

This position offers full-time and part-time schedules, competitive hourly pay, and benefits. You will join a growing franchisee focused on guest experience and team culture at multiple Naperville

Qualifikationen

• Warmly greet every guest with professionalism and enthusiasm.
• Educate guests on services, policies, and what to expect during their visit.
• Answer phones, manage the reservation book, and handle guest inquiries.
• Create an environment guests want to return to and tell their friends about.

Aufgaben

• Educate guests on EWC Wax Pass savings, products, and promotions.
• Confidently communicate waxing frequency benefits and skincare products.
• Meet or exceed individual sales and rebooking goals.
• Contribute to center-wide performance targets.
• Support opening/closing procedures and daily administrative tasks.

Kenntnisse

Guest service

Sales

Communication

POS transactions

Tools

POS system

Jobbeschreibung

Ballast Wax European Wax Center in Naperville, IL is seeking a Guest Service Associate. You will greet guests, educate them on services, manage reservations, and maintain a welcoming front desk environment. The role blends customer service with sales and active participation in achieving center goals.

This position offers full-time and part-time schedules, competitive hourly pay, and benefits. You will join a growing franchisee focused on guest experience and team culture at multiple Naperville