Guest Experience Lead — Front Desk & Sales

European Wax Center, Inc.; South Elgin (IL); Presencial; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

401(k) with employer match

Paid time off

50% off waxing services

40% off skincare products

STRUT Bucks

Descripción de la vacante

Ballast Wax is seeking a Guest Service Associate at our South Elgin center. You will welcome guests, educate on services, manage reservations and front desk duties, and help maintain a welcoming lobby.

This is an in-person role with full-time and part-time options in a fast-growing EWC franchisee environment. You will be part of a team that values energy, guest-first service, and collaborative culture, with competitive pay, bonuses, and employee perks including insurance, 401(k), and product

Formación

• Customer service experience preferred.
• Ability to educate guests on services and products.
• Strong communication and multitasking skills.

Responsabilidades

• Greet guests warmly and professionally.
• Educate guests on services and products.
• Answer phones and manage reservations.
• Process transactions at front desk and maintain lobby.

Conocimientos

Customer service

Communication

Sales

Retail experience

Descripción del empleo

Ballast Wax is seeking a Guest Service Associate at our South Elgin center. You will welcome guests, educate on services, manage reservations and front desk duties, and help maintain a welcoming lobby.

This is an in-person role with full-time and part-time options in a fast-growing EWC franchisee environment. You will be part of a team that values energy, guest-first service, and collaborative culture, with competitive pay, bonuses, and employee perks including insurance, 401(k), and product