Front Desk Guest Experience & Sales Lead

Ballast Wax West Services, LLC; Reno (NV); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Medical and supplemental insurance

401(k) with employer match

Paid time off

50% off waxing services

40% off skincare products

STRUT Bucks

Job summary

Ballast Wax West Services, LLC is hiring a Front Desk Sales Associate at our Reno center. You are the face of the brand, greet guests warmly, educate on services, and manage reservations with confidence.

You'll drive wax service sales, meet or exceed goals, process transactions at the POS, and keep the lobby welcoming. This role offers both full-time and part-time schedules and opportunities for growth within a growing franchise.

Qualifications

• Front desk customer service experience preferred.
• Ability to educate guests on services and products.
• Comfort with meeting sales and rebooking goals.
• Proficiency with POS and reservations systems.

Responsibilities

• Greet guests warmly and professionally, setting a positive tone.
• Educate guests on services, policies, and expectations for their visit.
• Answer phones, manage reservations, and handle guest inquiries.
• Meet or exceed individual sales and rebooking targets and contribute to center goals.

Skills

Guest service

Sales skills

Communication

POS transactions

Teamwork

Job description

Ballast Wax West Services, LLC is hiring a Front Desk Sales Associate at our Reno center. You are the face of the brand, greet guests warmly, educate on services, and manage reservations with confidence.

You'll drive wax service sales, meet or exceed goals, process transactions at the POS, and keep the lobby welcoming. This role offers both full-time and part-time schedules and opportunities for growth within a growing franchise.