Guest Experience Specialist | Front Desk & Sales

European Wax Center; Greensburg (IN); On-site; USD 13,638 - 19,424; Full time

Benefits offered by this job

401(k) with employer match

Paid time off

50% off EWC waxing services

40% off EWC skincare products

STRUT Bucks rewards

Job summary

Ballast Wax, the Ballast Wax/European Wax Center franchisee, is hiring a Guest Service Associate to be the face of the brand in Greensburg. The role involves greeting guests, educating them on services, handling reservations, and supporting a welcoming front desk environment.

You will drive guest satisfaction, contribute to sales through service promotions, and participate in daily operations. Opportunities for part-time or full-time schedules, with team-oriented growth and training are

Qualifications

• Experience in guest service or retail is preferred.
• Ability to multi-task and stay composed in a fast-paced front desk.
• Willingness to work evenings and weekends.

Responsibilities

• Greet guests warmly and set a welcoming tone.
• Educate guests on services and products.
• Answer phones, manage reservations, and guest inquiries.
• Process transactions via POS and maintain a clean front desk.

Skills

Customer service

Sales skills

Professional communication

Front desk experience

Tools

POS system

Job description

Ballast Wax, the Ballast Wax/European Wax Center franchisee, is hiring a Guest Service Associate to be the face of the brand in Greensburg. The role involves greeting guests, educating them on services, handling reservations, and supporting a welcoming front desk environment.

You will drive guest satisfaction, contribute to sales through service promotions, and participate in daily operations. Opportunities for part-time or full-time schedules, with team-oriented growth and training are