Guest Experience Specialist - Front Desk & Hospitality

Oxford Suites & Hotels; Paso Robles (CA); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Competitive pay

Health coverage

401(k) with profit sharing

Paid time off

Employee discounts

Training & growth

Job summary

Oxford Collection of Hotels is seeking a part-time Guest Experience Representative - Suites in Paso Robles, CA. The role centers on delivering exceptional guest service at check-in and check-out, handling payments, and sharing hotel information to enhance each guest's stay.

The ideal candidate will possess customer service experience, strong communication skills, and a positive, professional demeanor. Training is provided, and a supportive team environment plus benefits are offered.

Qualifications

• Experience in customer service or hospitality is beneficial but not required.
• On-the-job training will be provided.
• Familiarity with basic computer applications is advantageous.

Responsibilities

• Provide superior guest services during check-in/check-out.
• Assist with guest inquiries and payments following hotel standards.
• Communicate guest information to relevant departments.
• Handle cash and card transactions accurately at checkout.
• Maintain professional appearance and respond to emergencies when needed.

Skills

Guest Services

Check-in/out

Cash Handling

POS Transactions

Communication

Problem Solving

Education

High School Diploma

Tools

Microsoft Office

Job description

Oxford Collection of Hotels is seeking a part-time Guest Experience Representative - Suites in Paso Robles, CA. The role centers on delivering exceptional guest service at check-in and check-out, handling payments, and sharing hotel information to enhance each guest's stay.

The ideal candidate will possess customer service experience, strong communication skills, and a positive, professional demeanor. Training is provided, and a supportive team environment plus benefits are offered.