Guest Services Front Desk Agent

Martin Resorts, Inc.; California (MO); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Paso Robles Inn in Paso Robles, CA is seeking a Front Office Agent who is customer-service oriented and professional. You will manage guest check-in/out, verify reservations, handle payments, and support concierge with local information.

The role requires at least 1 year in hospitality, ability to lift up to 40 pounds, stand for long periods, and excellent communication. Compensation is $18.92 per hour, DOE.

Qualifications

• Minimum 1 year hospitality-related experience.
• Ability to lift up to 40 pounds.
• Ability to stand for extended periods.
• Strong communication and guest-service orientation.

Responsibilities

• Greet and welcome guests on arrival.
• Register guests into the computer and verify reservations.
• Accept and process payments at check-in and checkout.
• Maintain a house bank and report receipts daily.
• Provide information on hotel facilities and local attractions.
• Assist concierge with mail, facsimiles, and guest inquiries.
• Handle check-out procedures and various payment forms.

Skills

Customer service

Guest interaction

Registration/check-in

Payment handling

Job description

Paso Robles Inn in Paso Robles, CA is seeking a Front Office Agent who is customer-service oriented and professional. You will manage guest check-in/out, verify reservations, handle payments, and support concierge with local information.

The role requires at least 1 year in hospitality, ability to lift up to 40 pounds, stand for long periods, and excellent communication. Compensation is $18.92 per hour, DOE.