Guest Experience Specialist - Front Desk (Bilingual)

Remington Hospitality; Lakeway (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Remington Hospitality in Lakeway, Texas, is hiring a Full-time Front Desk Agent Associate. You will greet guests, check them in/out, assist with pre-registration and reservations, and ensure smooth front desk operations.

Preferred bilingual, strong work ethic, team player; ability to handle cash and know hotel policies; flexible schedule including nights and weekends. Join a team committed to delivering great guest experiences and efficient service.

Qualifications

• Guest service experience preferred
• Cash handling and POS familiarity
• Strong communication and interpersonal skills
• Flexible schedule including nights/weekends/holidays

Responsibilities

• Greet and welcome guests with warmth; check-in/out promptly and professionally
• Assist with pre-registration and reservations when necessary
• Know front office systems for daily transactions and occasional non-routine tasks
• Handle cash, checks and credit card payments accurately; process charges
• Review reservations and block rooms with special requests; apply rates and discounts
• Learn and follow cancellation and relocation procedures as needed

Skills

High work ethic

Self-initiative

Team player

Bilingual preferred

Job description

Remington Hospitality in Lakeway, Texas, is hiring a Full-time Front Desk Agent Associate. You will greet guests, check them in/out, assist with pre-registration and reservations, and ensure smooth front desk operations.

Preferred bilingual, strong work ethic, team player; ability to handle cash and know hotel policies; flexible schedule including nights and weekends. Join a team committed to delivering great guest experiences and efficient service.