Front Desk Agent FT Associate - Bilingual Preferred

Remington Hospitality; Lakeway (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

Remington Hospitality in Lakeway, Texas, is hiring a Full-time Front Desk Agent Associate. You will greet guests, check them in/out, assist with pre-registration and reservations, and ensure smooth front desk operations.

Preferred bilingual, strong work ethic, team player; ability to handle cash and know hotel policies; flexible schedule including nights and weekends. Join a team committed to delivering great guest experiences and efficient service.

Qualifications

• Guest service experience preferred
• Cash handling and POS familiarity
• Strong communication and interpersonal skills
• Flexible schedule including nights/weekends/holidays

Responsibilities

• Greet and welcome guests with warmth; check-in/out promptly and professionally
• Assist with pre-registration and reservations when necessary
• Know front office systems for daily transactions and occasional non-routine tasks
• Handle cash, checks and credit card payments accurately; process charges
• Review reservations and block rooms with special requests; apply rates and discounts
• Learn and follow cancellation and relocation procedures as needed

Skills

High work ethic

Self-initiative

Team player

Bilingual preferred

Job description

Front Desk Agent FT Associate - Bilingual Preferred

#26-3171

Lakeway, Texas, United States

Location Description

1943 Medical Drive

Lakeway, Texas 78734

Job Description

What you will be doing

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

Requirements

What we are looking for

• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Status

Full-time

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