Guest Experience Specialist – Front Desk

1 Hotels Group; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Starwood Hotels in Nashville seeks a friendly Front Office Agent to ensure a relaxing and effortless guest experience from arrival to departure and throughout the stay. The role emphasizes warm, articulate service and guest relations at the front desk.

The ideal candidate has at least 1 year in guest service, with willingness to work flexible hours in a 24-hour operation and may benefit from speaking an additional language.

Qualifications

• Minimum 1 year of guest service/front desk experience.
• Secondary language is a plus.
• Flexibility to meet the demands of a 24-hour operation.

Responsibilities

• Provide impeccable service to guests at arrival, check-in, and departure.
• Assist guests throughout their stay with requests and information.
• Collaborate with team to ensure smooth front desk operations and guest satisfaction.

Skills

Guest service

Team player

Detail oriented

Multitasking

Job description

Starwood Hotels in Nashville seeks a friendly Front Office Agent to ensure a relaxing and effortless guest experience from arrival to departure and throughout the stay. The role emphasizes warm, articulate service and guest relations at the front desk.

The ideal candidate has at least 1 year in guest service, with willingness to work flexible hours in a 24-hour operation and may benefit from speaking an additional language.