Guest Experience Host & Brand Ambassador

SH Group; Nashville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Starwood Hotels in Nashville is seeking a Host to welcome guests warmly and provide impeccable service, reflecting the brand at every interaction. This role is part of a 24-hour operation, requiring flexibility and a passion for hospitality to ensure guests feel welcome, relaxed, and excited about their experience.

The Host acts as a brand ambassador, working with the team to deliver stellar service and contribute to a memorable guest experience in a luxury hotel setting.

Qualifications

• Passionate about hospitality and food and beverage with previous similar work experience.
• Basic knowledgeable of banquet operations, a team player, hard worker, and detail oriented.
• Is flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Greet guests warmly as the first point of contact and reflect the brand’s best self.
• Assist in banquet operations and collaborate with the team to ensure excellent service.

Skills

Hospitality experience

Banquet operations

Team player

Detail oriented

Job description

Starwood Hotels in Nashville is seeking a Host to welcome guests warmly and provide impeccable service, reflecting the brand at every interaction. This role is part of a 24-hour operation, requiring flexibility and a passion for hospitality to ensure guests feel welcome, relaxed, and excited about their experience.

The Host acts as a brand ambassador, working with the team to deliver stellar service and contribute to a memorable guest experience in a luxury hotel setting.