Guest Experience Specialist – Front Desk

Zolidco; Los Angeles (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Zolidco in Los Angeles is seeking a Front Desk Agent to be the welcoming first point of contact for customers and visitors. This role blends customer service with administrative support to ensure smooth daily operations.

You will answer questions, direct inquiries, maintain an organized front desk, and participate in ongoing training to grow professionally within a supportive team environment. Competitive benefits include paid training, career advancement opportunities, and mentorship to build

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, professional, and welcoming demeanor.
• Excellent organizational and multitasking abilities.
• Positive attitude and willingness to learn.
• Reliable, adaptable, and self-motivated.
• Ability to work effectively independently and as part of a team.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.
• Answer questions and provide information about products and services.
• Respond to routine inquiries and direct customers to the appropriate team members.
• Answer and direct incoming calls and messages.
• Maintain an organized and welcoming front desk area.
• Assist with customer check-ins, requests, and follow-ups as needed.
• Maintain organized customer and visitor information.
• Support general administrative and customer service activities.
• Communicate customer needs and requests to appropriate team members.
• Help create a positive and professional customer experience.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Welcoming demeanor

Organizational skills

Attention to detail

Customer-focused

Teamwork

Education

High school diploma

Job description

Zolidco in Los Angeles is seeking a Front Desk Agent to be the welcoming first point of contact for customers and visitors. This role blends customer service with administrative support to ensure smooth daily operations.

You will answer questions, direct inquiries, maintain an organized front desk, and participate in ongoing training to grow professionally within a supportive team environment. Competitive benefits include paid training, career advancement opportunities, and mentorship to build