Front Desk & Customer Experience Specialist

Zolidco; Cincinnati (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development programs

Supportive team environment

Hands-on office experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Zolidco is seeking an organized Office Receptionist to be the first point of contact for customers, visitors, and staff in Cincinnati, Ohio. The role blends front desk duties with customer service and general office support to keep the workplace efficient and welcoming.

Ideal candidates will be friendly, detail-oriented, and able to handle multiple tasks with ease while maintaining a positive, professional demeanor. No relocation required and on-site work at our Cincinnati location.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, professional and welcoming demeanor.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and customer focus.

Responsibilities

• Greet customers and visitors in a friendly, professional manner.
• Answer and route incoming calls to appropriate team members.
• Provide information about products, services and company activities.
• Assist with scheduling appointments and daily office tasks.
• Maintain a clean and welcoming reception area.
• Support administrative and customer service activities as needed.
• Communicate customer needs to relevant teams and follow up.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Detail-oriented

Customer-focused

Friendly demeanor

Education

High school diploma or equivalent

Job description

Zolidco is seeking an organized Office Receptionist to be the first point of contact for customers, visitors, and staff in Cincinnati, Ohio. The role blends front desk duties with customer service and general office support to keep the workplace efficient and welcoming.

Ideal candidates will be friendly, detail-oriented, and able to handle multiple tasks with ease while maintaining a positive, professional demeanor. No relocation required and on-site work at our Cincinnati location.