Guest Experience Specialist - Front Desk

Website by LET Group; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Website by LET Group seeks a friendly front desk agent to warmly greet guests, handle check-ins/outs, answer questions, and assist with travel plans. You should be comfortable on your feet for full shifts, proficient with computers, and able to lift up to 25 lbs.

A positive, smiling attitude is essential to create a welcoming lobby experience. Responsibilities include maintaining an organized front desk, handling guest inquiries, and supporting hotel operations with a professional presence and

Qualifications

• High school diploma or equivalent.
• Excellent communication and greeting skills.
• Ability to stand for 8 hours and lift up to 25 lbs.

Responsibilities

• Check guests in and out at the front desk.
• Answer questions and assist guests with travel plans.
• Greet guests as they arrive and during their stay.
• Maintain a clean and organized front desk area.
• Provide courteous, professional service at all times.

Skills

Customer service

Front desk

Phone etiquette

Computer skills

Stamina

Education

High school diploma

Tools

POS systems

MS Office

Hotel software

Job description

Website by LET Group seeks a friendly front desk agent to warmly greet guests, handle check-ins/outs, answer questions, and assist with travel plans. You should be comfortable on your feet for full shifts, proficient with computers, and able to lift up to 25 lbs.

A positive, smiling attitude is essential to create a welcoming lobby experience. Responsibilities include maintaining an organized front desk, handling guest inquiries, and supporting hotel operations with a professional presence and