Guest Experience Lead - Front Desk

PARKVIEW HOSPITALITY LLC; California (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job summary

PARKVIEW HOSPITALITY LLC is seeking a friendly Front Desk Agent to warmly welcome guests, handle check-in/check-out, issue room keys, and process payments at the front desk. You will coordinate with housekeeping to confirm room availability, answer guest inquiries, and complete paperwork promptly while maintaining a positive, professional demeanor for an exceptional guest experience.

Responsibilities include building rapport with guests, describing facilities, and ensuring compliance with health

Qualifications

• Friendly and outgoing personality required.
• Proficient in English with strong communication skills.
• Basic computer literacy and ability to operate common hotel software.
• Ability to stay positive and handle challenging situations.

Responsibilities

• Check guests in and out, issue room keys, and process payments.
• Maintain communication with housekeeping to coordinate room availability.
• Answer guest inquiries and complete paperwork promptly and accurately.

Skills

Friendly personality

Customer-focused

Excellent communication

English proficient

Computer literacy

Multitasking

Job description

PARKVIEW HOSPITALITY LLC is seeking a friendly Front Desk Agent to warmly welcome guests, handle check-in/check-out, issue room keys, and process payments at the front desk. You will coordinate with housekeeping to confirm room availability, answer guest inquiries, and complete paperwork promptly while maintaining a positive, professional demeanor for an exceptional guest experience.

Responsibilities include building rapport with guests, describing facilities, and ensuring compliance with health