Guest Experience Specialist - Front Desk

Hilton Nashville Green Hills; Green Hills (TN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

Long/Short Term

401-K

Supplemental Insurance

Professional Growth and Development

Travel Discounts

Job summary

Hilton Nashville Green Hills is seeking a Front Desk Agent to warmly welcome guests and set the tone for a remarkable stay. You will check guests in and out, handle requests with courtesy, and contribute to a smooth, welcoming experience.

Strong English communication and computer skills are essential, along with the ability to manage cash and card transactions accurately in a fast-paced hotel environment.

Qualifications

• Excellent English communication, reading and writing fluency.
• Comfort with using a computer and hotel software.
• Ability to handle cash and credit card transactions accurately.

Responsibilities

• Provide the first impression and deliver exceptional guest service.
• Welcome and assist guests in person and over the phone daily.
• Check guests in and out and handle cash/credit transactions accurately.

Skills

Guest service

English communication

Computer literacy

Cash handling

Check-in/check-out

Job description

Hilton Nashville Green Hills is seeking a Front Desk Agent to warmly welcome guests and set the tone for a remarkable stay. You will check guests in and out, handle requests with courtesy, and contribute to a smooth, welcoming experience.

Strong English communication and computer skills are essential, along with the ability to manage cash and card transactions accurately in a fast-paced hotel environment.