Guest Experience Specialist — Front Desk

Hotel Equities; Columbia (SC); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Vacation & Holiday Pay

Same-day pay available

401(k)

Reduced Room Rates

Employee Assistance Program

Job summary

A leading hospitality company is looking for a Guest Services Representative in Columbia, SC. The role involves welcoming guests, managing their check-ins and check-outs, and ensuring professional service at all times. Key responsibilities include responding to guest inquiries, handling payments, and maintaining effective communication across departments. Ideal candidates must have excellent communication skills and a high school diploma. This is a full-time, entry-level position with competitive pay and benefits.

Qualifications

• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must be able to stand for up to 4 hours.

Responsibilities

• Greet and welcome guests upon arrival.
• Accept payment for guests' accounts.
• Respond promptly to guest complaints.

Skills

Good communication skills

Basic computer skills

Basic computational ability

Extensive knowledge of the hotel services

Education

High School diploma / Secondary qualification

Job description

A leading hospitality company is looking for a Guest Services Representative in Columbia, SC. The role involves welcoming guests, managing their check-ins and check-outs, and ensuring professional service at all times. Key responsibilities include responding to guest inquiries, handling payments, and maintaining effective communication across departments. Ideal candidates must have excellent communication skills and a high school diploma. This is a full-time, entry-level position with competitive pay and benefits.