Front Desk & Guest Experience Specialist

LanceSoft Inc; Columbia (SC); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading workforce solutions company in South Carolina is seeking a customer service representative to greet visitors, manage phone calls, and ensure high standards of customer care. The ideal candidate should have at least 6 months of customer service experience and a high school diploma or GED. Skills in Microsoft Office are preferred. This role requires professional attire, willingness to work additional hours, and the ability to lift up to 55 lbs. Join a dynamic team with opportunities for growth.

Qualifications

• Minimum of 6 months customer service-related experience.
• Able to lift up to 55 lbs with or without accommodations.
• Willingness to work additional hours if assigned.

Responsibilities

• Greet visitors, answer phones, and direct calls appropriately.
• Coordinate conference room reservations and room preparation.
• Help resolve employee and customer concerns/issues.

Skills

Customer service experience

Excellent communication skills

Keyboarding skills

Teamwork

Education

High school diploma or equivalent (GED)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A leading workforce solutions company in South Carolina is seeking a customer service representative to greet visitors, manage phone calls, and ensure high standards of customer care. The ideal candidate should have at least 6 months of customer service experience and a high school diploma or GED. Skills in Microsoft Office are preferred. This role requires professional attire, willingness to work additional hours, and the ability to lift up to 55 lbs. Join a dynamic team with opportunities for growth.