Guest Experience Lead — Front Desk & Resident Liaison

Equity LifeStyle Properties; Cottonwood (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Equity LifeStyle Properties in Cottonwood, AZ is hiring a Front Desk Clerk to deliver outstanding guest and resident experiences. You will act as a local liaison, answer questions in person and over the phone, and help maintain smooth front-office operations.

The role requires a high school diploma and at least one year of customer service, with strong organizational skills and the ability to learn new systems.

Qualifications

• High school diploma or equivalent experience.
• 1+ year of customer service experience with strong service skills.
• Excellent organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Serve as the property liaison, assisting guests and residents in person and by phone.
• Process payments and deposits accurately.
• Run reports and submit maintenance request forms to support office efficiency.
• Collaborate with the Property Manager and communicate inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts professionally.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties in Cottonwood, AZ is hiring a Front Desk Clerk to deliver outstanding guest and resident experiences. You will act as a local liaison, answer questions in person and over the phone, and help maintain smooth front-office operations.

The role requires a high school diploma and at least one year of customer service, with strong organizational skills and the ability to learn new systems.