Guest Experience Specialist — Fast-Paced Hospitality

Hilton Garden Inn - Savannah Airport; Savannah (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401K Retirement

DailyPay

Team Member Rates

Job summary

Newport Hospitality operates Hilton Garden Inn Savannah Airport and is hiring a Guest Service Representative to deliver friendly, professional front desk service. You will help guests check in/out, answer questions, and ensure a smooth stay.

We value excellent customer service, strong communication, and teamwork. Candidates with hospitality experience or guest-facing roles are encouraged to apply, with a supportive environment and growth opportunities at our Savannah property.

Qualifications

• Demonstrated ability to deliver friendly and efficient guest service.
• Strong communication and interpersonal abilities with guests and colleagues.
• Attention to detail and problem-solving in fast-paced settings.
• Prior experience in a customer-facing role is a plus.

Responsibilities

• Check guests in and out of the property.
• Handle guest inquiries and provide information about the local area.
• Assist with resolving guest complaints and issues.
• Process payments and maintain accurate records.
• Collaborate with other team members to ensure guest satisfaction.

Skills

Customer service

Communication skills

Interpersonal skills

Attention to detail

Problem solving

Job description

Newport Hospitality operates Hilton Garden Inn Savannah Airport and is hiring a Guest Service Representative to deliver friendly, professional front desk service. You will help guests check in/out, answer questions, and ensure a smooth stay.

We value excellent customer service, strong communication, and teamwork. Candidates with hospitality experience or guest-facing roles are encouraged to apply, with a supportive environment and growth opportunities at our Savannah property.