Guest Experience Agent

MCR; Port Wentworth (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health/Dental/Vision Insurance

Job summary

Hampton Inn Savannah in Port Wentworth, GA is seeking a Front Desk Agent to ensure a friendly arrival and departure experience for guests. You will handle check-ins, answer inquiries, and address guest needs with efficiency and warmth.

The role requires hospitality experience, strong communication, and the ability to work calmly in a fast-paced environment. A flexible schedule and commitment to guest satisfaction are essential.

Qualifications

• Experience in hospitality or guest-facing service is preferred.
• Positive attitude and willingness to learn.
• Ability to follow established guidelines and procedures.

Responsibilities

• Check-in/out guests efficiently and greet them warmly.
• Maintain up-to-date knowledge of room rates and promotions.
• Receive and note incoming mail as required per shift checklist.
• Contribute to a clean, safe and welcoming front desk environment.

Skills

Hospitality experience

Can-Do Attitude

Follow guidelines

Communication skills

Conflict resolution

Customer service

English proficiency

Job description

Hampton Inn Savannah in Port Wentworth, GA is seeking a Front Desk Agent to ensure a friendly arrival and departure experience for guests. You will handle check-ins, answer inquiries, and address guest needs with efficiency and warmth.

The role requires hospitality experience, strong communication, and the ability to work calmly in a fast-paced environment. A flexible schedule and commitment to guest satisfaction are essential.