Guest Experience Specialist - Check-ins & Reservations

Peachtree Group; Hillsboro (OR); Hybrid; USD 22,000 - 24,000; Full time

Benefits offered by this job

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Employee Fund

Job summary

Peachtree Group is seeking a Guest Service Agent in Hillsboro, Oregon to process check-ins/outs, secure payment, verify and adjust billing, and assist guests with reservations and requests in a friendly, professional, and timely manner. The role requires upholding high standards of quality to ensure guest satisfaction and adhering to brand standards.

The position offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance, a generous 401(k)

Qualifications

• Equal Opportunity Employer
• Know Your Rights notice under federal employment laws.

Responsibilities

• Process check-ins/outs for guests in a friendly, professional and timely manner.
• Secure payment and verify/adjust guest billing.
• Assist guests with reservations and guest requests per brand standards.

Job description

Peachtree Group is seeking a Guest Service Agent in Hillsboro, Oregon to process check-ins/outs, secure payment, verify and adjust billing, and assist guests with reservations and requests in a friendly, professional, and timely manner. The role requires upholding high standards of quality to ensure guest satisfaction and adhering to brand standards.

The position offers a comprehensive benefits package including medical, dental, vision, disability, and life insurance, a generous 401(k)