Guest Experience Specialist | Check-In & Reservations Pro

Homewood-Suites-By-Hilton; Atlanta (GA); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) Retirement Match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Résumé du poste

Homewood Suites-Atlanta in Atlanta, GA is seeking a Guest Service Agent to welcome guests, assist with check-ins and check-outs, and manage reservations with a friendly, professional approach.

Responsibilities include processing payments, verifying and adjusting billing, and addressing guest requests to ensure satisfaction while upholding brand standards. This on-site role offers benefits and a supportive team environment.

Responsabilités

• Process check-ins and check-outs.
• Secure payments and verify billing.
• Assist guests with reservations and requests.
• Deliver friendly, professional service while upholding brand standards.

Description du poste

Homewood Suites-Atlanta in Atlanta, GA is seeking a Guest Service Agent to welcome guests, assist with check-ins and check-outs, and manage reservations with a friendly, professional approach.

Responsibilities include processing payments, verifying and adjusting billing, and addressing guest requests to ensure satisfaction while upholding brand standards. This on-site role offers benefits and a supportive team environment.