Guest Experience Specialist — Box Office & Concessions

Regal Cinemas, Inc.; Los Angeles (CA); On-site; USD 15,000 - 20,000; Part time

Job summary

Regal Cinemas, Inc. is seeking Floor Staff team members in Los Angeles, California. These roles involve Box Office, Concession Stand, and Usher duties to ensure exceptional guest service.

Candidates should have strong communication skills, the ability to handle cash accurately, and a commitment to maintaining clean and safe environments. Certification in alcohol service is required where applicable, alongside completion of the cast certification program.

Qualifications

• Good public speaking and communication skills.
• Ability to perform calculations accurately.
• Excellent reasoning and problem-solving skills.

Responsibilities

• Ensure guests receive exceptional service as part of the Floor Staff team.
• Manage Box Office operations and handle cash accurately.
• Promote Regal Crown Club and comply with food safety laws.
• Maintain cleanliness in auditoriums and public areas.

Skills

Customer service

Public speaking

Cash handling

Teamwork

Problem-solving

Education

Completion of cast certification program

Job description

Regal Cinemas, Inc. is seeking Floor Staff team members in Los Angeles, California. These roles involve Box Office, Concession Stand, and Usher duties to ensure exceptional guest service.

Candidates should have strong communication skills, the ability to handle cash accurately, and a commitment to maintaining clean and safe environments. Certification in alcohol service is required where applicable, alongside completion of the cast certification program.