Theatre Guest Experience Specialist

Regal Cinemas, Inc.; Fort Wayne (IN); On-site; USD 13,776 - 19,286; Part time

Job summary

Regal Cinemas, Inc. is seeking Floor Staff to work in Box Office, Concession, or Usher roles, with a focus on delivering exceptional guest service and maintaining standards across shifts. Flexible scheduling may include part-time and full-time hourly positions.

Responsibilities include operating POS systems, cash handling, upselling Premium Viewing experiences, and ensuring compliance with MPAA ratings and company policies while maintaining a welcoming theatre environment.

Qualifications

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.

Responsibilities

• Regular and consistent attendance.
• Operate Box Office and Concession POS systems with accurate cash handling.
• Upsell Premium Viewing Experiences (3D, RPX, IMAX).
• Promote Regal Crown Club program.

Skills

Public speaking

Math ability

Reasoning

Interpersonal skills

Education

Cast certification program

Job description

Regal Cinemas, Inc. is seeking Floor Staff to work in Box Office, Concession, or Usher roles, with a focus on delivering exceptional guest service and maintaining standards across shifts. Flexible scheduling may include part-time and full-time hourly positions.

Responsibilities include operating POS systems, cash handling, upselling Premium Viewing experiences, and ensuring compliance with MPAA ratings and company policies while maintaining a welcoming theatre environment.