Guest Experience Specialist – Bakery & Cake Sales

Nothing Bundt Cakes; Elk Grove (CA); On-site; USD 21,000 - 26,000; Part time

Job summary

Nothing Bundt Cakes in Elk Grove, CA is seeking a Guest Service Representative to warmly greet guests, explain cake options, and process orders at the counter and POS. You’ll help celebrate special occasions with friendly service and ensure clean displays.

The role emphasizes strong product knowledge, upselling accessories, and maintaining a fast-paced, accurate checkout while upholding NbC standards and safety guidelines. Availability across mornings, evenings, weekends, and holidays is needed.

Qualifications

• Applicants must be 16 years of age or older.
• Previous guest service experience at bakery, restaurant, or retail is a plus.

Responsibilities

• Greet guests warmly and determine needs, following NbC service steps.
• Educate guests on cake options, pricing, and promotions.
• Process orders accurately using the POS system and upsell accessories.
• Maintain clean, organized bakery displays and restock merchandise as needed.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Cash handling

Tools

POS system

Job description

Nothing Bundt Cakes in Elk Grove, CA is seeking a Guest Service Representative to warmly greet guests, explain cake options, and process orders at the counter and POS. You’ll help celebrate special occasions with friendly service and ensure clean displays.

The role emphasizes strong product knowledge, upselling accessories, and maintaining a fast-paced, accurate checkout while upholding NbC standards and safety guidelines. Availability across mornings, evenings, weekends, and holidays is needed.