Guest Experience Ambassador

Build-A-Bear Workshop; Scottsdale (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

Build-A-Bear Workshop is seeking Bear Builder associates who thrive in a guest-focused, team-oriented retail environment. You will help guests create personalized furry friends, while maintaining a warm atmosphere and upholding brand standards throughout each shift.

The role requires a high school diploma or GED, with preferred associate degree in business or related field. Candidates should be personable, flexible, and ready to deliver memorable experiences.

Qualifications

• High school diploma or GED equivalent.
• Associate’s (or higher) degree in business, management, or a related field.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions and guaranteeing guest satisfaction.
• Uphold operational excellence by meeting brand standards and guidelines for a seamless guest experience.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

Team player

Communication

Adaptability

Education

High school diploma or GED

Associate degree in business or related field

Job description

Build-A-Bear Workshop is seeking Bear Builder associates who thrive in a guest-focused, team-oriented retail environment. You will help guests create personalized furry friends, while maintaining a warm atmosphere and upholding brand standards throughout each shift.

The role requires a high school diploma or GED, with preferred associate degree in business or related field. Candidates should be personable, flexible, and ready to deliver memorable experiences.