Guest Experience Specialist

Follett Corporation; Seaside (CA); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Higher Education is seeking a Team Member who delivers exceptional customer service, greets customers, answers questions, and rings up purchases at the POS.

The role requires 0-3 years of relevant experience, a high school degree or equivalent, and general computer skills; you may assist with training new team members and keep the sales floor stocked and properly priced. Follett Higher Education is a drug-free workplace.

Qualifications

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills

Responsibilities

• Greet customers and assist with store inquiries
• Answer phones or direct callers
• Ring up purchases using the POS system
• Follow safe money-handling procedures
• Assist with training new team members
• Keep sales floor stocked and priced correctly

Skills

Customer service

Education

High School Degree or equivalent

Tools

POS system

Job description

Follett Higher Education is seeking a Team Member who delivers exceptional customer service, greets customers, answers questions, and rings up purchases at the POS.

The role requires 0-3 years of relevant experience, a high school degree or equivalent, and general computer skills; you may assist with training new team members and keep the sales floor stocked and properly priced. Follett Higher Education is a drug-free workplace.