Customer Experience Specialist

Follett Corporation; River Forest (IL); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation is seeking a Team Member to deliver exceptional customer service, greet customers, assist with store inquiries, answer phones, and process purchases at the POS. The role includes safe money handling, training involvement, and ensuring the sales floor is stocked and correctly priced.

0-3 years of relevant experience and a high school degree or equivalent are required, along with general computer skills.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system.
• Use safe money-handling procedures during transactions.

Skills

Customer service

Teamwork

Education

High School Degree or equivalent

Tools

POS system

Job description

Follett Corporation is seeking a Team Member to deliver exceptional customer service, greet customers, assist with store inquiries, answer phones, and process purchases at the POS. The role includes safe money handling, training involvement, and ensuring the sales floor is stocked and correctly priced.

0-3 years of relevant experience and a high school degree or equivalent are required, along with general computer skills.