Guest Services & Sales Associate

Follett Corporation; Visalia (CA); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Higher Education is seeking a Team Member to provide exceptional customer service on the sales floor. You will greet customers, help with store inquiries, answer calls, and process purchases at the POS system. Maintain safe money-handling practices and assist in training new staff.

The role also requires keeping the sales floor stocked and ensuring items are correctly priced, contributing to a smooth shopping experience for students and staff alike.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greets customers.
• Assists customers with store inquiries.
• Answers the phone and directs callers.
• Rings up purchases using the POS system.
• Uses safe money-handling procedures and secure transaction practices.
• Assist with training new team members.
• Ensures the sales floor is fully stocked and items priced properly.

Skills

Customer service

POS system operation

Telephone handling

Education

High School Diploma or equivalent

Tools

General computer skills

Job description

Follett Higher Education is seeking a Team Member to provide exceptional customer service on the sales floor. You will greet customers, help with store inquiries, answer calls, and process purchases at the POS system. Maintain safe money-handling practices and assist in training new staff.

The role also requires keeping the sales floor stocked and ensuring items are correctly priced, contributing to a smooth shopping experience for students and staff alike.