Customer Experience & Sales Associate

Follett Corporation; Venice (FL); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Higher Education is seeking a friendly Team Member to provide exceptional customer service. You will greet customers, assist with store inquiries, answer phones, and ring up purchases using the POS system.

You’ll also help keep the sales floor stocked and properly priced while following safe cash-handling procedures. Key duties include training new team members, supporting a fast-paced retail environment, and delivering a positive guest experience.

Qualifications

• Greet customers and address store inquiries.
• Handle POS transactions accurately.
• Assist with stocking and price integrity.

Responsibilities

• Provide exceptional customer service.
• Assist with phone inquiries and directing callers.
• Maintain stocked and properly priced sales floor.
• Support training for new team members.

Skills

Customer service

Cash handling

POS system

Training new team members

Education

High School Diploma or equivalent

Job description

Follett Higher Education is seeking a friendly Team Member to provide exceptional customer service. You will greet customers, assist with store inquiries, answer phones, and ring up purchases using the POS system.

You’ll also help keep the sales floor stocked and properly priced while following safe cash-handling procedures. Key duties include training new team members, supporting a fast-paced retail environment, and delivering a positive guest experience.