Guest Experience Specialist

Rhodes101; Perryville (MO); On-site; USD 26,000 - 34,000; Full time

Job summary

PAJCO, Inc. in Perryville, MO is seeking a customer-focused team member dedicated to hospitality and high guest satisfaction. You will engage with guests, learn product information, and support daily store operations with integrity.

The role emphasizes teamwork, strong communication, safety, and a commitment to excellence in a fast-paced environment. Training and food safety certification are preferred.

Qualifications

• Hospitality and service-focused mindset
• Ability to multi-task and stay calm under pressure
• Comfort with learning new procedures and policies
• Strong communication and listening skills
• Willingness to adhere to mission and core values
• Interest in professional growth and customer satisfaction

Responsibilities

• Maintain mission statement and core values in daily tasks.
• Achieve guest satisfaction goals and respond to feedback professionally.
• Know product information and promotions; communicate to guests.
• Support store appearance and daily/weekly housekeeping tasks.
• Handle cash accurately and follow loss-prevention procedures.
• Assist in merchandising, replenishment, and floor stock monitoring.
• Follow policies on pricing, signing, and safety procedures.
• Complete sales transactions efficiently and encourage purchases.
• Maintain store safety by cleaning spills and using proper lifting techniques.
• Perform additional duties as assigned.

Skills

Hospitality

Ethical conduct

Organizational skills

Active listening

Verbal communication

Written communication

Active learning

Problem solving

Critical thinking

Troubleshooting

Education

High school diploma or GED

Job description

PAJCO, Inc. in Perryville, MO is seeking a customer-focused team member dedicated to hospitality and high guest satisfaction. You will engage with guests, learn product information, and support daily store operations with integrity.

The role emphasizes teamwork, strong communication, safety, and a commitment to excellence in a fast-paced environment. Training and food safety certification are preferred.