Guest Experience & Sales Associate

Rhodes101; Sainte Genevieve (MO); On-site; USD 26,000 - 36,000; Full time

Job summary

PAJCO, Inc. is seeking a friendly team member to join our store environment. You will focus on guest satisfaction, maintain cleanliness, assist with merchandising, and handle sales transactions while upholding safety and policy standards.

You will participate in our training program, aim for high mystery-shop scores, and use your communication and problem-solving skills to help customers. High school diploma or GED preferred; food safety certification is a plus.

Qualifications

• High school diploma or GED preferred; training program completion required.
• Food safety certification preferred.
• Ability to learn and apply company policies and procedures.

Responsibilities

• Mission Statement: understand and apply the company's mission and values.
• Guest Focus: maintain mystery shop score and respond professionally to guest feedback.
• Product Knowledge: stay informed on product information and promotions.
• Work Ethic: support appearance standards via daily/weekly tasks.
• Cash Controls: handle cash accurately within daily tolerances.
• Merchandising: assist with floor moves, displays, and housekeeping.
• Replenishment: help restock merchandise.
• Policies and Procedures: follow pricing, signing, and loss prevention rules.
• Sales: complete transactions and encourage purchases.
• Safety: practice safe handling and report incidents.
• Cleanliness: keep store welcoming and clean.
• Extra Stuff: perform additional duties as assigned.

Skills

Hospitality

Ethical conduct

Organizational skills

Customer focus

Active listening

Verbal communication

Written communication

Active learning

Problem solving

Critical thinking

Troubleshooting

Team player

Growth mindset

Guest-centric service

Education

High school diploma or GED

Job description

PAJCO, Inc. is seeking a friendly team member to join our store environment. You will focus on guest satisfaction, maintain cleanliness, assist with merchandising, and handle sales transactions while upholding safety and policy standards.

You will participate in our training program, aim for high mystery-shop scores, and use your communication and problem-solving skills to help customers. High school diploma or GED preferred; food safety certification is a plus.