Part-Time Guest Experience Specialist

Build-A-Bear Workshop; Columbus (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Build-A-Bear Workshop seeks energetic Bear Builders to craft memorable guest experiences in a fast-paced retail setting. You will assist guests in creating their personalized furry friends and maintain a welcoming, inclusive store atmosphere.

The role emphasizes friendly service, hands-on engagement with guests, and adherence to brand standards to deliver an exceptional Experience First culture.

Qualifications

• High school diploma or GED equivalent.
• Associate’s degree in business, management, or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends and ensuring a memorable experience.
• Actively engage with guests demonstrating enthusiasm for the Build-A-Bear brand.
• Create a warm, inclusive atmosphere and ensure guests leave satisfied with their experience.
• Uphold operational excellence by meeting brand standards and guidelines for a seamless guest experience.
• Demonstrate strong team commitment by being dependable, engaged, and helpful.

Skills

Guest service

Team player

Communication

Customer focus

Education

High school diploma or GED

Associate’s degree in business or related field

Job description

Build-A-Bear Workshop seeks energetic Bear Builders to craft memorable guest experiences in a fast-paced retail setting. You will assist guests in creating their personalized furry friends and maintain a welcoming, inclusive store atmosphere.

The role emphasizes friendly service, hands-on engagement with guests, and adherence to brand standards to deliver an exceptional Experience First culture.