Part-Time Guest Experience Specialist

Build-A-Bear Workshop; Waco (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Build-A-Bear Workshop is looking for energetic Bear Builder associates who are fun, easy-going and guest‑focused, to help create a unique and memorable experience.

In this role you will assist guests in personalizing their furry friends, engage with customers with enthusiasm, and uphold brand standards in a lively retail store environment. The position emphasizes teamwork, flexibility, and a welcoming atmosphere, with opportunities to contribute to a positive guest journey.

Qualifications

• High school diploma or GED equivalent.
• Preferred: Associate’s degree in business, management, or related field.
• Demonstrates a customer-first mindset and strong communication skills.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience
• Actively engage with guests demonstrating genuine enthusiasm for our brand
• Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience
• Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests
• Strong team commitment; be dependable, engaged, and helpful

Skills

Customer service mindset

Teamwork

Flexible

Education

Associate’s degree in business or related field

Job description

Build-A-Bear Workshop is looking for energetic Bear Builder associates who are fun, easy-going and guest‑focused, to help create a unique and memorable experience.

In this role you will assist guests in personalizing their furry friends, engage with customers with enthusiasm, and uphold brand standards in a lively retail store environment. The position emphasizes teamwork, flexibility, and a welcoming atmosphere, with opportunities to contribute to a positive guest journey.