Guest Experience Specialist

Target; Kent (WA); On-site; USD 45,000 - 67,000; Full time

Job summary

Target is seeking a Guest Advocate to provide a welcoming guest experience, assist with product discovery, and support guest services at the store level. You will greet guests, help resolve questions, and promote Target’s loyalty programs and digital features.

The role emphasizes teamwork, adaptability to busy periods, and attention to detail, with opportunities to learn about promotions, drive-up and order pickup options while delivering excellent service.

Qualifications

• Interpersonal skills to deliver friendly guest experiences.
• Ability to communicate clearly with guests and teammates.
• Willingness to learn store systems and procedures.

Responsibilities

• Greet guests and assist with locating products and information.
• Support guest services such as checkout operations and returns.
• Maintain a clean and organized work area during shifts.
• Promote and explain store apps and loyalty programs to guests.
• Respond to guest questions and resolve issues in a timely manner.

Skills

Guest service

Communication

Teamwork

Problem solving

Job description

Target is seeking a Guest Advocate to provide a welcoming guest experience, assist with product discovery, and support guest services at the store level. You will greet guests, help resolve questions, and promote Target’s loyalty programs and digital features.

The role emphasizes teamwork, adaptability to busy periods, and attention to detail, with opportunities to learn about promotions, drive-up and order pickup options while delivering excellent service.