Guest Experience Specialist

Peachtree Group Hospitality Management; Livonia (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group Hospitality Management is looking for a Guest Service Agent in Livonia, Michigan. The role involves processing check-ins and check-outs, ensuring billing accuracy, and assisting guests with their needs in a friendly and professional manner.

Candidates will enjoy a comprehensive benefits package, including medical and retirement plans, as well as Paid Holidays and Paid Time Off to promote work-life balance. Join us to contribute to exceptional guest experiences!

Qualifications

• Ability to process check-ins and check-outs professionally.
• Experience in billing verification and adjustment.
• Strong customer service skills.

Responsibilities

• Assist guests with reservations and requests.
• Provide exceptional service to ensure guest satisfaction.
• Comply with brand standards in all guest interactions.

Job description

Peachtree Group Hospitality Management is looking for a Guest Service Agent in Livonia, Michigan. The role involves processing check-ins and check-outs, ensuring billing accuracy, and assisting guests with their needs in a friendly and professional manner.

Candidates will enjoy a comprehensive benefits package, including medical and retirement plans, as well as Paid Holidays and Paid Time Off to promote work-life balance. Join us to contribute to exceptional guest experiences!