Guest Experience Ambassador

Peachtree Group; Jackson (TN); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Job summary

Peachtree Group is seeking a Guest Service Agent to handle check-ins/outs, secure payments, verify billing, and assist guests with reservations and requests in a friendly, professional manner. The role emphasizes anticipating guest needs and delivering exceptional service while adhering to brand standards.

The position supports work-life balance with a comprehensive benefits package including medical, dental, vision, disability, and life insurance, plus a 401(k) retirement match and paid

Qualifications

• This vacancy does not specify formal degrees or specialized tools.

Responsibilities

• Process check-ins and check-outs, secure payment, verify and adjust billing, and assist guests with reservations and requests in a friendly, professional and timely manner.

Job description

Peachtree Group is seeking a Guest Service Agent to handle check-ins/outs, secure payments, verify billing, and assist guests with reservations and requests in a friendly, professional manner. The role emphasizes anticipating guest needs and delivering exceptional service while adhering to brand standards.

The position supports work-life balance with a comprehensive benefits package including medical, dental, vision, disability, and life insurance, plus a 401(k) retirement match and paid