Guest Experience Specialist

Extended Stay America; Lewisville (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

401(k) Savings Plan

Employee Assistance Program

Job summary

Extended Stay America in Lewisville, Texas, is seeking a dedicated Guest Services Representative to ensure an exceptional experience for our guests. The role involves assisting guests with check-ins, providing information, and maintaining a clean and organized workspace.

The successful candidate will demonstrate a commitment to service excellence, handle guest requests with professionalism, and comply with company policies. A high school diploma or GED is required, along with the ability to communicate in English proficiently.

Qualifications

• Must demonstrate strong commitment to guest service.
• One to three months related experience preferred.
• Ability to manage guest-related issues effectively.

Responsibilities

• Assist guests with check-in and check-out procedures.
• Maintain cleanliness in various hotel areas.
• Follow company policies and procedures diligently.

Skills

English proficiency

Problem-solving

Cash handling

Education

High School Diploma or GED

Tools

Property Management System

Job description

Extended Stay America in Lewisville, Texas, is seeking a dedicated Guest Services Representative to ensure an exceptional experience for our guests. The role involves assisting guests with check-ins, providing information, and maintaining a clean and organized workspace.

The successful candidate will demonstrate a commitment to service excellence, handle guest requests with professionalism, and comply with company policies. A high school diploma or GED is required, along with the ability to communicate in English proficiently.