Guest Experience Specialist

esacareers; Kalamazoo (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program

Job summary

ESA Management, LLC is seeking a Guest Services Representative in Kalamazoo, MI. In this role, you will be responsible for providing exceptional service to guests by checking them in and out, answering inquiries, and ensuring compliance with company standards.

The ideal candidate will have excellent communication skills, a commitment to service excellence, and experience in guest relations. This position offers a positive work environment with various benefits including weekly pay and

Qualifications

• Must demonstrate commitment to providing the best experience for guests.
• Must be able to process reservations and payments.
• Knowledge of English is necessary to interact with guests.

Responsibilities

• Assist guests with requests and resolve issues.
• Maintain cleanliness and organization in common areas.
• Handle cash and payment processing.

Skills

Guest Services

Customer Service

Communication

Problem Solving

Education

High School Diploma or GED

Tools

Property Management System

Job description

ESA Management, LLC is seeking a Guest Services Representative in Kalamazoo, MI. In this role, you will be responsible for providing exceptional service to guests by checking them in and out, answering inquiries, and ensuring compliance with company standards.

The ideal candidate will have excellent communication skills, a commitment to service excellence, and experience in guest relations. This position offers a positive work environment with various benefits including weekly pay and