Guest Experience Specialist

esacareers; Virginia (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly Pay!

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering-disoc

Job summary

ESA Management, LLC is seeking a Guest Services Representative to provide outstanding guest experiences. You will assist guests, answer phones, check-in/out, and process payments in line with company guidelines.

You will maintain a clean, organized front desk area, support breakfast setup, and handle reservations while promoting ESA services. Strong English communication and basic POS/PMS skills are required; weekly pay and competitive wages are offered in a friendly environment.

Qualifications

• High school diploma or GED required.
• 1–3 months related experience or training.
• English proficient for guest interactions.
• Ability to manage cash, payments, and basic accounting tasks.

Responsibilities

• Assist guests and respond to requests with diligent follow-through.
• Handle reservations, check-ins/outs, and payments.
• Maintain front desk and public areas per standards.
• Promote ESA services and upsell where appropriate.
• Follow safety and security procedures.

Skills

English proficiency

POS knowledge

Customer service

Education

High School Diploma or GED

Tools

PMS

Job description

ESA Management, LLC is seeking a Guest Services Representative to provide outstanding guest experiences. You will assist guests, answer phones, check-in/out, and process payments in line with company guidelines.

You will maintain a clean, organized front desk area, support breakfast setup, and handle reservations while promoting ESA services. Strong English communication and basic POS/PMS skills are required; weekly pay and competitive wages are offered in a friendly environment.