Guest Experience Specialist

Extended Stay America; Glen Burnie (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Employee Recognition Programs

401(k) Savings Plan

Employee Assistance Program

Employee Perks Program

Job summary

Extended Stay America is looking for a Guest Services Representative in Glen Burnie, Maryland. This position is vital for ensuring guest satisfaction by assisting with check-in and check-out processes, handling inquiries, and maintaining a clean work environment.

If you have a high school diploma and are committed to delivering quality service, we encourage you to apply for this role. The company offers weekly pay, competitive wages, and an excellent working environment.

Qualifications

• Must demonstrate a strong commitment to providing the best possible experience for guests.
• Understand and communicate in English proficiently.
• Experience and/or training related to guest services.

Responsibilities

• Assist guests with check-in, check-out, and payments.
• Maintain cleanliness and organization in guest areas.
• Collect relevant guest information and sales leads.

Skills

Customer service orientation

Effective communication skills

Basic math skills

Education

High School Diploma or GED

Job description

Extended Stay America is looking for a Guest Services Representative in Glen Burnie, Maryland. This position is vital for ensuring guest satisfaction by assisting with check-in and check-out processes, handling inquiries, and maintaining a clean work environment.

If you have a high school diploma and are committed to delivering quality service, we encourage you to apply for this role. The company offers weekly pay, competitive wages, and an excellent working environment.