Guest Experience Specialist

Extended Stay America; Englewood (CO); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering hotel/

Résumé du poste

Extended Stay America in Englewood, CO is hiring a Guest Services Representative to welcome guests, process check-ins/outs, handle payments, and maintain front desk operations.

This role requires strong English communication, friendly service, and the ability to use the property management system. You will assist guests, answer phones, and help uphold safety and security standards.

Weekly pay and employee benefits are available as part of ESA's team-oriented culture.

Qualifications

• High school diploma or GED; or related experience.
• Ability to communicate effectively in English.
• Proficient operation of the property management system (PMS).

Responsabilités

• Assist guests with check-in/check-out and payments.
• Answer phones and respond to guest requests with follow-through.
• Maintain front desk area and daily paperwork in a clean, organized manner.
• Promote ESA service culture and resolve guest issues promptly and respectfully.
• Comply with safety, security, and cash handling procedures.

Connaissances

English proficiency

PMS software proficiency

Customer service orientation

Cash handling

Formation

High School Diploma or GED

Description du poste

Extended Stay America in Englewood, CO is hiring a Guest Services Representative to welcome guests, process check-ins/outs, handle payments, and maintain front desk operations.

This role requires strong English communication, friendly service, and the ability to use the property management system. You will assist guests, answer phones, and help uphold safety and security standards.

Weekly pay and employee benefits are available as part of ESA's team-oriented culture.