Guest Experience Specialist

Build-A-Bear Workshop; Chandler (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Build-A-Bear Workshop in Chandler, AZ is seeking friendly Bear Builders to help guests create personalized furry friends. You will provide memorable service, engage guests with enthusiasm, and maintain brand standards in a busy retail setting.

This role emphasizes teamwork, reliability, and a positive, inclusive atmosphere. Prior retail experience is helpful, but the key is a welcoming attitude and the ability to adapt to a fast-paced environment.

Qualifications

• High school diploma or GED equivalent.
• Associate’s degree in business, management, or related field preferred.

Responsibilities

• Provide exceptional guest service by assisting guests in creating their personalized furry friends.
• Actively engage with guests demonstrating genuine enthusiasm for our brand.
• Create a warm and inclusive atmosphere for guests, fostering positive interactions and satisfaction.
• Uphold operational excellence by meeting brand standards and guidelines.
• Strong team commitment; be dependable, engaged, and helpful.

Skills

Guest service

Communication

Teamwork

Education

High school diploma or GED

Associate’s degree in business/related field

Job description

Build-A-Bear Workshop in Chandler, AZ is seeking friendly Bear Builders to help guests create personalized furry friends. You will provide memorable service, engage guests with enthusiasm, and maintain brand standards in a busy retail setting.

This role emphasizes teamwork, reliability, and a positive, inclusive atmosphere. Prior retail experience is helpful, but the key is a welcoming attitude and the ability to adapt to a fast-paced environment.