Guest Experience Specialist

European Wax Center; Akron (OH); On-site; USD 16,531 - 26,174; Full time

Benefits offered by this job

401(k) with employer match

Paid time off

50% off EWC waxing services

40% off EWC skincare products

Earn STRUT Bucks through performance

Medical and supplemental insurance

Performance commissions and bonuses

Job summary

Ballast Wax, an independent franchisee of European Wax Center, is hiring a Guest Service Associate in Akron, OH. You will be the face of the brand, greeting guests warmly, educating them on services and products, and keeping the front desk running smoothly to ensure a memorable visit.

You will join a team focused on guest experience, sales, and operations, with both full-time and part-time schedules available.

Responsibilities

• Warmly greet every guest with professionalism and genuine enthusiasm.
• Educate guests on services, policies, and what to expect during their visit.
• Answer phones, manage the reservation book, and handle guest inquiries.
• Create an environment guests want to return to - and tell their friends about.

Job description

Ballast Wax, an independent franchisee of European Wax Center, is hiring a Guest Service Associate in Akron, OH. You will be the face of the brand, greeting guests warmly, educating them on services and products, and keeping the front desk running smoothly to ensure a memorable visit.

You will join a team focused on guest experience, sales, and operations, with both full-time and part-time schedules available.