Front Desk & Guest Experience Specialist

European Wax Center; Boardman Township (OH); On-site; USD 34,385,000 - 54,443,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer match

Paid time off

50% off waxing

40% off skincare

STRUT Bucks

Job summary

Ballast Wax (European Wax Center) is hiring a Guest Service Associate for Boardman, OH. You are the face of the brand, welcoming guests, educating them about services and products, and helping maintain a smooth front desk operation.

The role offers both full-time and part-time schedules with opportunities for growth and a positive, guest-first culture. The position includes compensation with an hourly base rate starting at $12, plus commissions, benefits, and team discounts.

Responsibilities

• Warmly greet every guest with professionalism.
• Educate guests on services, policies, and what to expect during their visit.
• Answer phones, manage the reservation book, and handle guest inquiries.
• Create an environment guests want to return to.

Skills

Guest service

Sales skills

Communication

Front desk

Tools

POS

Job description

Ballast Wax (European Wax Center) is hiring a Guest Service Associate for Boardman, OH. You are the face of the brand, welcoming guests, educating them about services and products, and helping maintain a smooth front desk operation.

The role offers both full-time and part-time schedules with opportunities for growth and a positive, guest-first culture. The position includes compensation with an hourly base rate starting at $12, plus commissions, benefits, and team discounts.