Guest Experience & Smoothie Bar Specialist

GOLD; North Carolina; Sur place; USD 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Discounts on Certifications

Commission & Bonus Structure

Free Gold's Gym Membership to our loca

20% Employee Discount on clothing and

401k

Growth Opportunities Across Our Expans

Résumé du poste

Gold's Gym is seeking a Front Desk Associate for an opening shift from 8am to 12/1pm. You will greet members and guests, manage check-ins, handle inquiries, and support gym operations.

The role includes front desk security, retail processing, and coordinating with fitness consultants to direct inquiries. Responsibilities emphasize friendly service, professional communication, and adherence to safety guidelines, with relocation assistance not provided.

Qualifications

• Requires high school diploma or equivalent.
• Excellent customer service skills required.
• Ability to communicate effectively with staff and members.
• Strong verbal, non-verbal, and written communication required.
• Understanding of basic cash handling and accounting principles.

Responsabilités

• Greet members, guests, and staff at entrance.
• Control front desk area and gym retail space.
• Check members in using standard procedures.
• Register guests and direct them to appropriate staff.
• Answer phones and take messages as needed.
• Foster professional, courteous customer service during all interactions.
• Maintain neat appearance and proper uniform on duty.
• Process retail and concession sales.
• Participate in staff meetings and safety procedures.
• Support opening and closing procedures per manuals.

Connaissances

Customer service

Phone etiquette

Multi-tasking

Written communication

Formation

High school diploma

Outils

POS system

Computer skills

Description du poste

Gold's Gym is seeking a Front Desk Associate for an opening shift from 8am to 12/1pm. You will greet members and guests, manage check-ins, handle inquiries, and support gym operations.

The role includes front desk security, retail processing, and coordinating with fitness consultants to direct inquiries. Responsibilities emphasize friendly service, professional communication, and adherence to safety guidelines, with relocation assistance not provided.