Guest Experience & Skincare Sales Pro

European Wax Centers; Westwood (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Paid time off

Employee discount

Job summary

European Wax Centers in Westwood, NJ, is seeking a Sales & Guest Experience Associate to welcome guests, learn their needs, and recommend service packages and products. You will drive sales through consultative recommendations and prebooking follow-ups, while maintaining guest satisfaction at the front desk.

You'll work in a fast-paced environment, supporting brand standards and a positive guest experience.

Qualifications

• One year of service or retail experience is required.
• Sales experience strongly preferred.
• Proactive, adaptable problem solver and positive team player.
• Exceptional interpersonal and communication skills.
• Comfortable using point-of-sale systems and computers.

Responsibilities

• Sell service packages, memberships, and retail products and prebook visits.
• Own your individual sales goals and performance metrics.
• Learn guests' needs, preferences, and skincare goals, and recommend services and products.
• Know our services, packages, promotions, and retail line to explain benefits clearly.
• Greet guests, book appointments, and resolve questions quickly and professionally.
• Keep the front desk and lobby organized to brand standards.

Skills

Interpersonal skills

Communication skills

Sales experience

Customer service

Tools

POS systems

Job description

European Wax Centers in Westwood, NJ, is seeking a Sales & Guest Experience Associate to welcome guests, learn their needs, and recommend service packages and products. You will drive sales through consultative recommendations and prebooking follow-ups, while maintaining guest satisfaction at the front desk.

You'll work in a fast-paced environment, supporting brand standards and a positive guest experience.