Guest Experience & Sales Associate

Artemis Wax LLC; Caldwell (NJ); On-site; USD 18,000 - 26,000; Full time

Job summary

European Wax Center in Caldwell, NJ is seeking a Guest Service Associate to warmly greet guests and drive sales. You will discuss skincare goals, educate on wax pass options and promotions, and help guests prebook visits. The role emphasizes maintaining a clean front desk and providing friendly, knowledgeable service.

The position supports a team environment with ongoing training to stay current on brand knowledge and sales techniques, in a fast-paced retail setting.

Qualifications

• One year of related service or retail experience.
• Exceptional interpersonal and communication skills.
• Proficiency in point-of-sale systems and computer technology.
• Ability to adapt to varying guest personalities and stay calm under pressure.
• Commitment to maintaining a clean and organized work environment.

Responsibilities

• Greet guests with a friendly and inviting demeanor to set a positive tone.
• Engage guests to understand their skincare needs and preferences.
• Educate guests on wax pass options, promotions, and prebooking.
• Address inquiries, book reservations, and resolve concerns promptly.
• Maintain an organized front desk and lobby area; uphold brand standards.
• Collaborate with colleagues and share product knowledge; participate in training.

Skills

Interpersonal communication

Sales experience

Point-of-sale

Customer service

Education

High School diploma

Tools

POS systems

Job description

European Wax Center in Caldwell, NJ is seeking a Guest Service Associate to warmly greet guests and drive sales. You will discuss skincare goals, educate on wax pass options and promotions, and help guests prebook visits. The role emphasizes maintaining a clean front desk and providing friendly, knowledgeable service.

The position supports a team environment with ongoing training to stay current on brand knowledge and sales techniques, in a fast-paced retail setting.